{"id":11934,"date":"2020-04-15T20:38:17","date_gmt":"2020-04-15T20:38:17","guid":{"rendered":"https:\/\/www.atxwebdesigns.com\/?p=11934"},"modified":"2020-04-15T20:39:19","modified_gmt":"2020-04-15T20:39:19","slug":"tweet-talk-3-ways-to-woo-millennials-with-your-social-media-presence","status":"publish","type":"post","link":"https:\/\/www.atxwebdesigns.com\/tweet-talk-3-ways-to-woo-millennials-with-your-social-media-presence\/","title":{"rendered":"Tweet Talk: 3 ways to woo millennials with your social media presence"},"content":{"rendered":"
Millennials, Generation Y, The Facebook Generation, Echo Boomers. No matter what you call them, adults ages 23 to 38 make up a large proportion of the U.S. population\u2014about 25 percent\u2014and their spending power is growing daily. Millennial purchasing power is expected to reach $1.4 trillion by 2020, making them the perfect target demographic.<\/span><\/p>\n However, millennials also consume mass amounts of media\u2014potentially <\/span>more than 70 hours a week<\/span><\/a>\u2014and are flooded by advertisements and marketing campaigns. Social media in particular has become a platform for attempting to catch the attention of this influential consumer demographic. Personalization, direct engagement and responsiveness in social media posts are three ways a company can stand out from the pack when engaging with Generation Y.\u00a0<\/span><\/p>\n Millennial consumers may dismiss traditional advertising or social media content that feels too much like a sales pitch. Millennials are drawn to brands that feel personal, creative or that match their own values. In a <\/span>Boston Consulting Group survey<\/span><\/a>, 59 percent of millennials reported that their favorite brands were a reflection of their style and personality, and 40 percent said they were willing to pay more for a brand that matched what they wished to convey about themselves.\u00a0<\/span><\/p>\n Easy ways to personalize your social media posts include:<\/span><\/p>\n Social media accounts aren\u2019t just a place to promote your product, they are a channel for direct communication with clients and future clients as well as a tool for building brand trust. Millennials favor businesses and brands that promote a two-way, mutual relationship with their client base. A <\/span>Sprout Social survey<\/span><\/a> found that 76% of respondents were more likely to purchase a brand they felt connected to on social media than they were to purchase from a competitor. Directly engaging with followers by answering questions, commenting on posts or asking for feedback can build trust and credibility among potential millennial customers.\u00a0<\/span><\/p>\n\n
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\n<\/span>When it comes to social media responsiveness, speed matters. A <\/span>2016 study<\/span><\/a> found that more than 80 percent of customers expect a response within 24 hours of posting on social media and more recent research indicates customers look for a response in as little as 30 minutes or one hour. According to a <\/span>Twitter study<\/span><\/a>, quick responses were linked to higher customer satisfaction, willingness to recommend the brand, and revenue potential. The study found that customers were willing to pay almost $20 more for an airline ticket when an airline responded to a customer\u2019s Tweet in fewer than six minutes. Answering questions and addressing concerns in a timely manner on social media can help retain and build your millennial customer base.\u00a0<\/span><\/li>\n<\/ol>\n